Returns & Exchanges Policy

RETURNS AND EXCHANGES

WHAT'S YOUR RETURN/EXCHANGE POLICY?

ALL SALES ARE FINAL AND ARE NOT ELIGIBLE FOR RETURN.

BECAUSE OUR EXCLUSIVE ITEMS ARE MADE-TO-ORDER IN A SINGLE PRINT RUN, WE PRINT BASED ON DEMAND. OUR MADE-TO-ORDER ITEMS ARE NOT ELIGIBLE FOR REFUNDS, STORE CREDIT, OR EXCHANGE.

IF THERE IS A DEFECT OR ANOTHER ISSUE WITH YOUR ORDER, REACH OUT TO OUR CUSTOMER SERVICE TEAM. PLEASE BE SURE TO INCLUDE YOUR FULL NAME, ORDER NUMBER, AND PHOTOS OF THE ISSUE SO THAT WE MAY BETTER ASSIST YOU.

IF YOU BELIEVE AN ITEM TO BE DEFECTIVE OR DAMAGED IN TRANSIT AND YOU PURCHASED NAVIDIUM AT CHECKOUT, PLEASE CONTACT NAVIDIUM AT ____________________________ IN ORDER TO START YOUR CLAIM PROCESS.

IF WE ARE UNABLE TO DELIVER THE GOODS AND THE GOODS ARE RETURNED TO SENDER, WE WILL PROCESS YOUR REFUND AS SOON AS POSSIBLE LESS A 20% RESTOCKING FEE FROM THE PRICE PAID FOR THE PRODUCTS. THE REFUND, MINUS 20% RESTOCKING FEE, WILL BE PROCESSED TO THE ORIGINAL METHOD USED TO MAKE PAYMENT.